Refund & Cancellation Policy

Cancel anytime

You can cancel your subscription at any time from your account or by emailing [email protected]. When you cancel, your plan stays active until the end of the current billing period and is not renewed. You keep access to everything you’ve created.

Refunds

If something goes wrong (a failed render you were charged for, a billing error, or a charge you didn’t expect), email us within 14 days of the charge and we’ll make it right, including a full or pro-rated refund where appropriate. Because renders consume real compute and third-party AI costs, refunds on substantially used plan periods are granted at our discretion, but we aim to be fair and fast.

Free iteration

Remember that prompting, editing, and previewing are free on every plan. You only spend a render when a video is finished. Try the Free plan first so you know exactly what you’re paying for before you upgrade.

How to reach us

For any billing question or refund request, email [email protected] with the email on your account. We respond within two business days.